VA Clinical Contact Center for Urgent Care

Posted on August 11, 2022

Veterans receiving health care at VA medical centers throughout VISN 4 can receive care from a dedicated nursing staff 24 hours a day, 7 days a week. We can even care for you while you are travelling at your hotel, rental property, condo or beach house.

If you are having any urgent medical or mental health symptoms, call our VISN 4 RN Clinical Contact Center toll-free at 1-833-835-3874. You will be connected with a registered nurse who will assess your symptoms and schedule a same-day or next-day telephone or face-to-face appointment with your provider. If needed, we can also schedule a real-time telephone or video appointment with a tele urgent care physician assistant.

Keep in mind our clinical contact center should not be used for emergency situations. In the event of a life-threatening emergency, please dial 911 or go to the closest emergency department.

VA Health Chat
If you prefer to contact us via texting instead of the telephone, you can download the free VA Health Chat app from the Apple or Google Play stores. If you decide to use the VA Health Chat app, our clinical contact center is only available to monitor and respond to chats from 7:30 a.m. to 4 p.m. ET, Monday through Friday excluding Federal holidays.

If you have questions about your medications or need to schedule or change an appointment, please call the main number of your local VA medical center.

Press #1 for pharmacy (available 7 a.m. to 11 p.m. ET Monday-Friday)
Press #2 for appointments (available 7 a.m. to 11 p.m. ET every day)

Reimbursement for Hunting and Fishing

Posted on August 1, 2022

Beginning August 1, 2022 the Monroe County Veterans office will begin a temporary initiative to encourage time in the great outdoors. Monroe County resident Veterans can bring in their receipts and get reimbursed for an annual Ohio resident hunting and fishing license. Excludes deer, turkey or fur taker permits, migratory bird or waterfowl stamps and shooting range permits. Please contact the office for more information.

VA Appointment Mobile Check In

Posted on July 25, 2022

Check-in to your next VA appointment with just a tap on your phone screen!
VISN 4 will soon offer you an opportunity to check-in for clinic appointments using your smartphone. Beginning August 8, the new mobile check-in process will replace the kiosks and can save you some time with just a few simple steps. Click here for more information.

New Death Benefit

Posted on June 30, 2022

The Monroe County Veterans Office will be offering a $500.00 death benefit to the families of Monroe County veterans. This benefit will be eligible to those who were discharged under conditions other than dishonorable and applies to active duty, National Guard and reserve components. Please contact our office for more information on how to apply.

Community Event

Posted on June 29, 2022

Veterans in attendance are encouraged to participate in opening and closing flag ceremonies. Veterans are also honored with a special dance.