Medical Care

Veterans in Suicidal Crisis

Veterans in acute suicidal crisis will be able to go to any VA or non-VA health care facility for emergency care at no cost, including inpatient or crisis residential care for up to 30 days and outpatient care for up to 90 days. Veterans do not need to be enrolled in the VA system to use this benefit. This expansion of care will help prevent veteran suicide by guaranteeing no cost, world-class care to veterans in times of crisis. It will also increase access to acute suicide care for up to 9 million veterans who are not currently enrolled in VA.

Basic Eligibility

If you served in the active military service and were separated under any condition other than dishonorable, you may qualify for Veterans Affairs (VA) health care benefits. Current and former members of the Reserves or National Guard who were called to active duty by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health benefits as well.

A 10-10 EZ form must be completed for enrollment eligibility. This form is located at our office.

Minimum Duty Requirements

Most veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to veterans who were discharged for a disability incurred or aggravated in the line of duty for a hardship or early out or those who served prior to September 7, 1980. Since there are a number of other exceptions to the minimum duty requirements, we encourage all veterans to apply so that the VA may determine their enrollment eligibility.

Emergency Hospital Notification Process
(For Veterans Who Self-Present to a Community ER)

As of June 8, 2020, the decision of whether a Veterans emergency hospital visit is being paid for by the VA will no longer be made at the facility level. All 72-hour notifications and emergency hospital visit eligibility decisions will be processed through one centralized location, the Community Care Centralized Call Center.

Phone: 1-844-724-7842

Information that must be provided to the Call Center:

  • Full Name of Veteran
  • Date of Birth
  • Full Social Security Number
  • Hospital Name and Address
  • Date presented to Facility
  • Reason for Visit
  • Point of Contact Name and Number

Medical Device Loan Program

The Monroe County Veterans Office has the following medical items to loan to veterans in need. Please contact the office for more details.

  • Wheel chairs (Non-motorized and motorized)
  • Crutches
  • Walkers
  • Canes
  • Portable Commode Chairs
  • IV pole
  • Hospital beds
  • Hearing Impaired telephones
  • Colostomy bags (non-returnable)

Veterans Health Library

The Veterans Health Library is a comprehensive patient education resource to help Veterans stay well and well-informed.